Privacy Policy
Privacy Policy – JerseyWala
Effective Date: 12 October 2025
Last Updated: 12 October 2025
Welcome to JerseyWala (“we”, “us”, “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website www.jerseywala.co.in
or our services.
By using our Services, you agree to the practices described in this Policy.
1. Who We Are
JerseyWala is an e-commerce brand based in MAL DISTT JALPAIGURI, selling premium sports jerseys and merchandise online.
We act as the Data Fiduciary, determining the purpose and means of processing your personal information.
2. Information We Collect
a) Personal Information
Name, email, phone number
Billing & shipping addresses
Account credentials (username/password – securely stored)
b) Transactional Information
Order history, products purchased, returns, refunds
Payment information (non-sensitive parts, e.g., last 4 digits of card)
c) Technical & Usage Information
IP address, browser, device type, operating system
Site interactions, clicks, session data
Cookies and tracking data for analytics and personalization
d) Voluntary Information
Reviews, ratings, feedback, surveys
Social media handles, if linked
3. How We Use Your Information
We use your information to:
Process and deliver orders, handle returns/refunds
Provide account management and customer support
Send transactional updates (order confirmation, shipping updates)
Offer marketing, promotions, and newsletters (with consent)
Improve our website and services through analytics
Prevent fraud and ensure security
Comply with legal, tax, and regulatory obligations
4. Legal Basis & Consent
Consent: For marketing communications and optional services
Contractual Necessity: To process orders and deliver products
Legitimate Interests: Fraud prevention, analytics, and service improvement
You may withdraw consent for marketing communications at any time.
5. Sharing Your Information
We may share your data with:
Service Providers & Partners: Logistics, payment processors, IT providers (strictly confidential)
Legal Authorities: As required by law or court orders
Business Transfers: In case of mergers or acquisitions, with notice
Aggregated/Anonymized Data: For research, analytics, or marketing insights
We do not sell your personal information to third parties for their marketing purposes.
6. Data Retention
Personal data is retained only as long as necessary to fulfill its purpose or comply with legal obligations.
Inactive accounts and outdated information are securely deleted or anonymized.
7. Your Rights
As a user, you can:
Access and correct your personal information
Request deletion (“Right to be Forgotten”)
Object to processing or restrict processing
Withdraw consent for marketing
Receive your data in a portable format
To exercise your rights, contact us at hello.jerseywala@gmail.com
.
8. Cookies & Tracking
We use cookies for essential site functionality, analytics, personalization, and marketing.
Categories: Necessary, Performance, Functional, Targeting
You can manage or disable cookies via browser settings or our site’s cookie banner.
9. Security
We implement technical, administrative, and physical safeguards to protect your personal data.
Access is restricted to authorized personnel and service providers.
In the event of a breach, we follow legal requirements for notification and mitigation.
10. Children
Our services are not for children under 10.
We do not knowingly collect data from minors. If discovered, such data will be deleted immediately.
11. Third-Party Links
Our site may contain links to third-party websites.
We are not responsible for their privacy practices. Please review their policies separately.
12. International Data Transfers
If data is processed outside India, we ensure adequate safeguards per Indian law.
Any cross-border transfer is done securely, following applicable guidelines under the DPDP Act.
13. Grievances & Contact
Data Protection Officer / Privacy Officer
Email: hello.jerseywala@gmail.com
Address: JerseyWala, Jalpaiguri, West Bengal.
For complaints or inquiries, we aim to respond within 30 days. If unresolved, you may approach the appropriate regulatory authority under Indian law.
14. Policy Updates
This Privacy Policy may be updated periodically.
Major changes will be notified via email or site notice.
Continued use of our Services constitutes acceptance of the updated policy.
15. Governing Law
This Policy is governed by the laws of India, and disputes are subject to the courts of Jalpaiguri, West Bengal.